Beta

Glamorous Collection,
Its always been a pleasure to deal with Malani jewelers. Whenever I visit your store I have been always surprised by the gorgeous collection. And I am really impressed by the service which you guys provided me. I recently visited your store to purchase my wedding collection. I am really happy with the purchase. I would love to walk down into your store in future as well.

I placed an order online for over $1200. I was called and emailed by a person a named Mit, that they wanted a copy of credit card and driver license info, and a utility bill. I refused the utility bill as it's not stated in their policy and seems unnecessary. I was told ok. I faxed the info and then was told they can't make out my drivers license. The image is clear as I have a copy of it. Also my credit card billing address matches what I entered and my order was to ship to this address.
First of all I'm being severely inconvenienced as my account is $1200 debited. They say they will refund my money but I expect it will appear on my account in 3 days. I expressed my dissatisfaction and the sales rep was rude and basically had a don't care attitude and laugh in his voice when I informed him of my intention to share my experience online.
I asked for the manager and was told he was unavailable. This is not good business. It is the employees who will make or break your business. I will never do business with this place again and will post my experience online.
A complaint with the BBB has been filed. If a credit doesn't appear by Monday then this will be escalated with my bank.
Don't do business with them online.

Malani Jewelers is AWESOME!!!! The best staff ever. I needed a lot of help and somehow they found everything I needed. Great experience every time I am there.

First of all I must appreciate you for your excellent service. I am very happy with your service. I have ordered for a gold chain and I got the product and it is very good and the FedEx service was also excellent and I got my order delivered much early than they said. I m very happy, keep up the good work. Thank you all and your company and this website are very good. I trusted you guys and bought gold online without seeing it is better than what I have thought. Will like to order more soon.

New Jewelry & Designs is fantastic! I have taken jewelry from here several times. Malani jewelers have a great collection of jewelry. The jewelery is extravagant and I am satisfied with my purchase.